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“No free space” Error When Trying To Backup/Copy Disk
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Cannot Migrate OS To Smaller SSD
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Windows Becomes Deactivated After Copy Or Migration
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The Wizard Has Found A Hard Disk It Cannot Work With
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Troubleshoot Problems With SATA Controller Settings Related To Copy/Migration
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Error Status: 0xc0000225, 0xc000000e, Missing Winload.efi After Copy Or Migration
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Can’t Copy Or Migrate A ≤2TiB Drive To A ≥2TiB Drive
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Dynamic Disk Support In HDM
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Backup Or Copy Fails With The Error “VSS: Can’t Read Volume Data”
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Error “User profile service failed the logon” After Migration
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How To Troubleshoot VSS Problems
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How To Migrate OS With Excludes
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Some Files Are Missing After Copy Or Restore
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Can’t Copy Or Migrate Drive, Program Reports Sector Size Mismatch
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Windows 10 Upgrading Error 0xC1900101-0x20017
If your problem is not listed
Please reproduce the issue and gather log files.
How To Collect Log Files In HDM17 Product Family
If the operation you’re trying to perform requires restart, please navigate to the program installation folder (usually C:\Program Files\Paragon Software\Product Name\)
Open layout.ini file
Make sure you have the folowing option enabled:
Write logs into Bluescrn = on
If it’s off, change it to on
Then reproduce the issue and collect log files.
Please also attach stubact.log file located in bluescrn subfolder (usually C:\Program Files\Paragon Software\Product Name\bluescrn).
Create screenshots or photos if possible.
Then send the created files to Support Team. Make sure to provide detailed step-by-step description of the issue you’re encountering.